Your terms and conditions of use

General

Our sales on the website www.saintcome.com are governed by the provisions of French law in force in the formation of the contract between the Laboratory Saint Como, with its head office at 139 bis avenue Victor Hugo 21000 Dijon and address the institution responsible for the offer is 4, rue de France Ahuy 21121 Aqueduct Darcy, whose telephone numbers are in France, 03 80 55 02 10, ("We") and the author of the order ( "You") and the general conditions of sale, to the exclusion of any other provision and / or complementary to unless we have expressly agreed in writing beforehand and applicability.
We can change at any time these terms and conditions of sale subject to bring up those changes on our site. The Terms apply to a command are those in effect at the time of validation of said order. Our Terms are part of the contract offer as provided by law.

The use of the site and the web service is reserved for non-commercial individuals, and most have full capacity to contract, are strictly reserved for personal use and for the intended purpose.
Order

The condition for registration of a control is your preliminary identification by e-mail address and an active personal password.
We undertake to advise you as soon as possible whether the unavailability of a product visible on the site. In case of unavailability of the product, we are committed to inform you as soon as possible. We will then either you deliver the product or product quality and price at or above, or if you retract your order for this product, to reimburse you by any means and at the latest within 30 days of payment of amounts you made.

An order becomes binding after confirmation of full payment and the only mentions, in particular designating products and quantities contained therein.
A confirmation of the order thus made, we will send as soon as possible and not later than the time of delivery, an email confirmation of the terms of the order. These Terms of telling you precisely the conditions and procedures for exercising the right of withdrawal, Our address and commercial guarantees.
All the data we have recorded will be the proof of our transactions.
After confirming the order, any change order can not be taken into account. The client must pass a new order if he wants additional items.
We can never be held accountable for the consequences of misuse of products sold, or the consequences of use to a use other than their intended.
Price

Prices shown in euros are deemed inclusive of all taxes, excluding shipping and handling cost sharing of the order which shall be specified on the order form before validating it.
Delivery: Lead times and shipping costs Metropolitan France, overseas departments, the European Union and countries outside the European Union

Time and postage Metropolitan France, overseas departments, the European Union and countries outside the European Union
Orders are processed the same day of receipt (Monday to Friday excluding public holidays) for orders placed before 4:00 p.m. or on the first business day following the order if it fell on Sunday and holidays.
For metropolitan France, orders are sent by our carrier or by post colissimo 48 h.
For DOM, orders are sent colissimo OM (Overseas)
For countries outside mainland France and overseas departments, commands are sent colissimo I. (International). To calculate the date of delivery will take about one week after the date of confirmation of your order for delivery in France and about 15 days for Dom and other countries outside the city.
The products are delivered to the shipping address you provided upon registration of the order.
The information that you state when you registered or when you order taking your liability: in case of failure of intelligence information or in case of error in the wording of your details, we can not be held responsible for the unable to deliver the order. It will be the same if the facts that rendered the non-performance or improper performance of the contract or you are due to the unpredictable and insurmountable third of the contract, or a force majeure.

> Shipping cost in France
For orders below 60 €, shipping cost of € 7 will be automatically added to the initial amount of your order. For orders over 60 €, shipping is free.
> Shipping cost outside France
The shipping costs for countries outside France are based on the recipient country and package weight. They will be added automatically to the initial amount of your order. These shipping and the order must be paid to confirm the order.
 
> The delivery outside mainland France
An order to a country outside the EU, DOM and other than mainland France, the price controls are based HT. For orders from customers in France and EU countries, prices are calculated tax. It is your responsibility to check with local authorities on customs duties, local taxes and other import duties you may be claimed, these rights outside the Lab Saint Como.
Our marketed products comply with French law. However, it is your responsibility to check with the local authority of your country of any import restrictions and use of products ordered.
We recommend that you learn in advance with the relevant authorities of your country may impose restrictions on the purchase or the purchase of a product containing prohibited substances in a given country.
Payment

Payment is by credit card (in France bearing the sign "CB") only. Cards issued by banks outside of France must be international bank cards (Visa, Eurocard / Mastercard only).
Payment by credit card online on our website is done on the server secure our partner bank, Bank Rhône Alpes. Secure Payment uses SSL (Secure Socket Layer). The information transmitted is encrypted by software. You see that the transmission is encrypted as soon as there in your browser the padlock symbol. This implies that no banking information concerning you is transmitted via our website. Payment by credit card is perfectly secure and your order will be recorded upon acceptance of payment by the bank.
For customers wishing to pay by check, you can print your order summary and send it along with a check to the following address: LABORATORY ST COME 4 RUE AQUEDUC DARCY 21121 AHUY FRANCE. Only receipt of the price fully worth final confirmation of the order and trigger the dispatch of the order in the expected delivery times.
Any order not accompanied by its rules can not be honored.
Ownership of goods

Ownership of the goods specified on the invoice is for the seller until full payment (under the law 80,335 of 12/05/1980).
Withdrawal period

According to the law L121-20 of the Consumer Code, you have a cooling-off period of seven days (or when the time expires on a Saturday, Sunday or a holiday or holiday, it is extended to the next business day) after the receipt of the goods at your expense to return any product to the Laboratory Saint Como at the following address: Laboratory of 4 rue St. Cosimo Aqueduct Darcy 21121 Ahuy France. Items returned incomplete, damaged or soiled by the clients are not included
If the above conditions are met, the Laboratory Saint Come reimburse the buyer as soon as possible and not later than thirty days after the date on which this right has been exercised, the amount paid by him to the exception of the cost of returning the products to the Laboratory Saint Como which remain the responsibility of the buyer. This reimbursement will be made in any form of payment.

Warranty:
Regardless of the commercial guarantee, in accordance with regulations, Laboratoire Saint Como undertakes to meet its safeguards obligations attached to products sold on its site contained in the articles from the Consumer Code and Civil Code following after:

Consumer Code - Article L211-4
The seller must deliver a good conformity with the contract and liable for defects of conformity existing upon delivery. It also addresses the lack of conformity resulting from the packaging, instructions for assembly or installation when it was put to him by the contract or was carried out under its responsibility.

Consumer Code - Article L211-5

To comply with the contract, the product must:

1) be fit for the purpose usually associated with such a product and, where applicable:
- Match the description given by the seller and possess the qualities that he has presented to the buyer as a sample or model:
- The features that a buyer might reasonably expect given the public statements made by the seller, the producer or his representative, particularly in advertising or labeling.

2) or have the characteristics defined by mutual agreement by the parties or be suitable for any particular purpose for which the buyer made known to the seller and the latter accepted.

Consumer Code - Article L211-12
Action resulting from lack of conformity within two years from delivery of the goods.

Civil Code - Section 1641
The seller is required to guarantee in respect of hidden defects of the thing sold which render it unfit for the purpose for which it was intended, or which so diminish this use, the buyer would not have acquired, or n ' would have paid a lower price if he had known.

Article 1648 Civil Code,
The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.
Protection of personal data

We are committed to protecting the data you are personal. All your personal data we collect is treated with the strictest confidentiality, in accordance with our policy of data protection. When shopping, we only ask you the necessary information to process your order and manage our business relationships. In accordance with the Data Protection Act of 6 January 1978, our databases have been registered the formalities required by nature to the CNIL. In addition, you have the right to access and correct you. All you need to do to access your account on our site using your email address and your password and modify data and / or authorization of use granted. For other questions concerning the protection of your personal data, you can send us a written request to: Lab  St. Come 4 rue Aqueduc Darcy 21121 Ahuy France.
By adhering to these general conditions of sale, you acknowledge having read our policy of data protection and consent to our collection and use these data if you accepted this when opening your account or changing the given later.
We inform you also that we use cookies when you visit our site.
Intellectual property law
It is strictly forbidden to affix or directing any link to our site, whatever the technique and visualization on the screen and especially when the score creates a confusion between our site and the third site in which it might well appear that the consumer does not perceive it. It is strictly forbidden to reproduce or represent all or part of the information screens or pages of our site or any other medium for any purpose.
Governing Law and Jurisdiction

These general conditions of sale are subject to French law.
Any dispute before any action will be an attempt to settle amicably. Otherwise, all disputes relating to the business relationship between you and us will be submitted to the Court the defendant's domicile, residence that you had at the time of the contract or the place of delivery.